Shopping with us

Terms of service

Updated 9 September 2026.

This website is operated by Truff’elle Australia, ABN 91 169 350 930. These terms apply to browsing this website and purchasing our products, together with our privacy policy and shipping and returns policy.

Products and information

Our products are cosmetic skincare. Information on this website is general product and skincare information, not individual medical advice. Read the directions and ingredient list on your packaging. If you have an ingredient sensitivity, contact us for the current ingredient list before ordering.

Packaging photographs and styled imagery help you explore the range. Check the selected product and stated size when ordering. Screens and lighting can affect how colours appear. Individual experiences and customer comments do not guarantee a particular result.

Prices and checkout

Prices display in the currency available for your region through Shopify Markets, with Australian dollars used as a fallback. Check the currency, products, quantities, discounts, shipping and any applicable taxes in checkout before paying. Available payment methods depend on your location and eligibility.

Checkout is hosted by Shopify. Please provide accurate contact and delivery information. If you notice an error in an order, contact us promptly with your order number.

Shipping and returns

Full-size products ship free worldwide. Discovery-only international orders carry a flat A$25 shipping charge; Discovery ships free within Australia. See our shipping and returns policy for delivery information, our 60-day guarantee and how to request a return.

Your consumer rights

Nothing in these terms or our policies excludes, restricts or modifies rights that cannot be excluded under Australian Consumer Law or other applicable law. Our voluntary guarantee is additional to those rights. For guidance, see the ACCC’s consumer information.

Website use

Please use this website lawfully and do not interfere with its security or operation. Content, branding and imagery belong to Truff’elle or their respective owners and may not be reused commercially without permission. External links are provided for information and are governed by the relevant website’s terms.

Contact

For order, product or terms questions, email hello@truffelleaustralia.com.au.

Truff’elle Australia
PO Box 360, Angaston SA 5353
ABN 91 169 350 930