Support
How can we help?
Most answers are below. Anything else, email hello@truffelleaustralia.com.au and a person replies within one business day.
Using the products
Your skin
Orders and delivery
Free worldwide on full-size products. International 20mL-only orders ship at A$25. Allow 2 business days for dispatch. Delivery timing depends on your destination.
Shipping detailsRead the steps, return conditions and refund information in our guarantee policy. Contact us before sending a product back.
How to claimhello@truffelleaustralia.com.au
Replies within one business day, Barossa time.
@truffelle.skin on Instagram.
Skin clinics, spas, boutiques and media: email hello@truffelleaustralia.com.au with a line about your business and we will come back with pricing, samples or imagery.
† 60-day money-back guarantee refunds the purchase price after 60 days of consistent use, excluding shipping costs.